Responsible Gambling
KiwiSocialClub.com is committed to helping people in New Zealand gamble responsibly. Gambling should be entertainment—not a way to make money.
Practical ways to stay in control
- Set a time limit and a spend limit before you start; stop when you reach either.
- Gamble with money you can afford to lose (not rent, bills, food, or repayments).
- Take regular breaks; avoid gambling when tired, stressed, upset, or under the influence of alcohol/drugs.
- Don’t chase losses. Losses are part of gambling and cannot be “won back”.
- Balance gambling with other activities and track your deposits/spend.
Time & spend controls
Where available on our services, you can use account tools (e.g., deposit limits, session limits, time-outs) to manage play. If you can’t find a control, contact us.
Cooling-off & self-exclusion
To request a cooling-off period or self-exclusion from KiwiSocialClub.com, email contact@kiwisocialclub.com or call +64 22 417 9836. We’ll verify your details and apply restrictions where supported by the relevant product or account.
Get help in New Zealand
If gambling is causing harm, free and confidential support is available:
- Gambling Helpline (NZ): 0800 654 655 • text 8006 • chat options via the Gambling Helpline website.
- Urgent danger / emergency: call 111.
- Need to talk now (NZ): call or text 1737 to speak with a trained counsellor.
- You can also contact your GP or local support services in your area.
Regulator information
Learn more about gambling rules and harm-prevention information from the NZ Department of Internal Affairs (Gambling): https://www.dia.govt.nz/Gambling.
Gambling is generally restricted to people aged 18+ in New Zealand (some products may differ). If you are underage, do not gamble.